River Journeys

Terms & Conditions

Welcome to River Journeys. These Terms & Conditions ("Terms") govern your access to and use of our website and services that relate to river travel, guided routes, tours, and related content. By using our site or booking services with River Journeys, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

"River Journeys", "we", "us", "our" — River Journeys and its affiliates. "You", "your" — the individual or entity using the website or booking our services. "Services" — any tours, bookings, travel arrangements, content, products, or advice provided by River Journeys.

2. Use of the Website

The website and its content are provided for general information and promotional purposes. You may use the site for lawful purposes only. You agree not to misuse, interfere with, or harm the site, its content, or other users' access.

3. Bookings & Reservations

Bookings made through River Journeys are subject to availability and confirmation. A booking is only confirmed once you receive a written confirmation from River Journeys. All details on confirmations (dates, times, locations, and services) must be checked carefully; if you notice any error, notify us immediately.

4. Payments & Pricing

All prices shown on the site are in the currency indicated at the time of booking and are subject to change prior to confirmation. Payment terms will be set out during the booking process. Failure to make payment by the due date may result in cancellation of your booking. We make reasonable efforts to ensure pricing accuracy, but we reserve the right to correct errors or update prices.

5. Cancellation, Changes & Refunds

Cancellation policies vary by service and will be provided at the time of booking. If you cancel a confirmed booking, cancellation charges may apply. If River Journeys cancels a booking for reasons within our control, we will offer a refund or an alternative date or service. Refunds, where applicable, will be processed in accordance with the payment method used and may take several business days to appear.

6. Health, Safety & Responsibility

You are responsible for ensuring you are medically fit to participate in any activity or trip you book through River Journeys. Some activities may carry inherent risks. You must follow the instructions of guides and service providers. River Journeys is not liable for injuries, loss, or damage arising from your failure to follow instructions or from your participation in high-risk activities.

7. Limitation of Liability

To the fullest extent permitted by law, River Journeys, its officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use arising out of or in connection with the use of the website or provision of services. Our total aggregate liability for any claim arising from or related to these Terms shall not exceed the amount you paid to River Journeys for the particular booking or service at issue (if any).

8. Third-Party Services & Links

River Journeys may include links to third-party websites, suppliers, or services for convenience and additional options. We do not control and are not responsible for the content, policies, or practices of third parties. Use of third-party services is at your own risk and may be subject to additional terms.

9. Intellectual Property

All content on the River Journeys website — including text, images, logos, design, and multimedia — is owned or licensed by River Journeys and protected by copyright, trademark, and other intellectual property laws. You may view and print pages for personal, non-commercial use only. Any other use, reproduction, modification, or distribution without our prior written consent is prohibited.

10. User Contributions

If you submit reviews, comments, photos, or other content to the site, you grant River Journeys a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, publish, translate, distribute, and display such content in connection with our business. You represent that you have the right to grant this license and that your content does not violate any rights, laws, or third-party agreements.

11. User Conduct

You must not post or transmit content that is unlawful, defamatory, abusive, obscene, invasive of privacy, or otherwise objectionable. We reserve the right to remove any content that violates these Terms or to restrict or terminate access to users who breach these Terms.

12. Privacy & Personal Data

We collect and process personal information to provide services, manage bookings, and communicate with customers. Our Privacy Policy explains what personal data we collect, how we use it, and your rights. Please review our Privacy Policy to understand our practices.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will publish revised Terms on the website with an updated effective date. Continued use of the website or our services after changes constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction where River Journeys is registered. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction, unless otherwise agreed in writing.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact: